I tried to set up a prepaid plan on a previously Sprint phone and was told I couldn't because they are not able to service previous phones that I would have to purchase a new one ! Which is crazy because it's a Sprint Iphone !!!!!!!!!!!
Thanks for reaching out. Unfortunately Pre-pay phone and Post-pay phones have different SKU. That is why one phone will not work for the other. We are truly sorry for any inconvenience this may have cost you.
Sprint Social Care
Juan Sprint Social Care
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