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Problem with nexus

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Journeyman

Problem with nexus

I bought a nexus and my picture messaging stopped working. Cant receive or send messages. Anyone have any clue what to do 

3 REPLIES 3
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Wizard

I am sorry to hear you are having problems with MMS on your Nexus. Have you verified is the software is current? Can you access the internet?

Master

Keep in mind, MMS requires a data connection. Verifying you have a data connection as suggested by KY will help diagnose. Please let us know.


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If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.
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Wizard

Also, please reply with any error messages so that we can pin point the problem.

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