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SLOW/NO DATA COVERAGE

Journeyman

SLOW/NO DATA COVERAGE

Hello,

I am from the DFW, Texas area and the past couple of days unless I am connected to wifi my data service has been horrible. All apps/internet has been slow or not working at all. The main problem has been when I am at work because I connect to wifi at home. 

Work Zip Code: 75039

3 REPLIES 3
GrandMaster

Re: SLOW/NO DATA COVERAGE

the agents will need the closest cross streets to narrow down which tower or towers you normally connect to there.

 

 

no physical address though. just the cross streets to go with that zip code.

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Journeyman

Re: SLOW/NO DATA COVERAGE

N MacArther and W Royal Lane 

Wizard

Re: SLOW/NO DATA COVERAGE

Hello @TXangel2122.

 

Just reviewed the coverage around the area provided, and everything seems to be working properly around there. When did you start to experience slow speed? Does it mostly happens indoors? Do you know if anybody else is experiencing the same issue on that area?


Joel
Sprint Social Care
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