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Wish i had an s3

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Journeyman

Wish i had an s3

ok...i ordered my galaxy s3 on friday after seeing they were only $49. I have been a faithful customer with verizon for about 11 years and thought that i would switch to sprint after seeing what kind of deal they had going on. I understand they are backordered (i dont like it, but i understand). but why cant they be honest about whats going on and stop telling people its still only going to take 2-5 business days till they arrive. Tomorrow will be 4 business days and my order status continues to read the same as the day i ordered it.

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3 REPLIES 3
Wizard

Re: Wish i had an s3

Hello wheres, thanks for reaching out to us.

I know it's a bit frustrating with the backorders of the S3. I want to thank you for giving us a chance to be your service provider. The order tracking system may continue to reflect a timeframe that doesn't match the extreme demand of this phone. Please continue to be patient; we're shipping out the S3s to our customers as soon as they become available.

Thanks again,

Giovanni R.

Sprint Social Care Team

Journeyman

Re: Wish i had an s3

The Galaxy S III is worth the wait!   Hang in there.

Journeyman

Re: Wish i had an s3

Im a new customer also.... Im leaving at&t since my contract is ove0 this month and purchased the S3 on friday for $49.99... I have yet to get a confirmation number or tracking number and my credit card says pending $1.00 from Sprint. I have talked to customer service for 4 hours and spoke to 3 different people. Hung up on twice... No help at all..  Im thinking this was a very big mistake to switch over..

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