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forgot password for email account

Journeyman

forgot password for email account

recently got the samsung III S.  had a blacberry bold which i purchase a little over 2 years ago.  I had my work email set up to work on the blackberry.  I cant remember the password to transfer the email over to the samsung.  sprint tech support says I am SOL and there is nothing they can do.  Certainly I am not the first person to have this happen to......anyone have experience with this?  any options?  the email is thru microsoft outlook.  i am not a computer guy so i dont know any tricks or secrets to get this type of information.

3 REPLIES 3
Master

Re: forgot password for email account

Was Microsoft Outlook configured to access an Exchange Server? If so, you can contact your admin who can reset your password. Mail on an exchange server is stored on the server not the phone, so when you get your new password and configure your SGIII, it will show the mail available to you in your Work Inbox.


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If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.
Journeyman

Re: forgot password for email account

i'll see if that works.

thanks for the suggestion.

Master

Re: forgot password for email account

NP, let us know what happens.


--
If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.
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