cancel
Showing results for 
Search instead for 
Did you mean: 

galaxy s2 charging port FAILURE!

Highlighted
Journeyman

galaxy s2 charging port FAILURE!

LOOKING TO SEE IF OTHERS HAVE HAD THEIR CHARGING PORT FAIL ON A GALAXY S3

Tags (1)
3 REPLIES 3
Highlighted

Re: galaxy s2 charging port FAILURE!

Hello HANDACROSS

I did see what I could find. Can you please try these steps and let me know if this helped.

Take the battery out of the phone for about 10 seconds.

Then with the battery out plug in the phone.

Wait a few seconds.

Put the battery in and immediately press power.

Thanks,

Krishel

Denver Social Care Team

Highlighted
Journeyman

Re: galaxy s2 charging port FAILURE!

I've had the same issue with my S ii recently.  I'm trying to get it to charge and even after taking the battery out it is not holding.  I'll have to take it in to get looked at.  It's only six months old. 

Highlighted
Wizard

Re: galaxy s2 charging port FAILURE!

limann13,

I'm sorry to hear that.  I would recommend taking your device to your nearest Service and Repair location where they can determine the root cause of your issue.  Click on the hyperlinked name to find your nearest repair center and to create an appointment for your convenience.

Sincerely

Fergie_B

Sprint Technical Support
Community Hours: 9am-2pm CST Sunday-Wednesday

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat