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just ported number from another carrier

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Journeyman

just ported number from another carrier

how do i get my new number with sprint to show up? i have turned off phone and took out battery,it is not updating. I was told i have to reset my device through sprint but i dont see that option. ihave the lg viper phone

1 REPLY 1
Master

Re: just ported number from another carrier

Call CS and ask if the porting is actually done, when I ported a number from ATT, they told me they did but somehow it was not done. I had to call they and they finished it over the phone for me. They did ask for me to have the phone off for about 2 hrs.

And just to make sure, it is a Sprint version of the Viper, and they did update the settings in the phone!

Also if you have an Airave, do not try to activate the phone while in Airave range, it will need to be connected to the actual Sprint towers.

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