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Journeyman

no service

I have been without phone service since 12/9/12. I have called sprint from my job and was told that they are having problems with the towers in my area 19001 zipcode. I was told that it would be correctred by thursday 12/13/12 but, the problem have not been corrected. I have no phone , no interenet, and if I have an emergency I have no way of calling someone for help. Being that its no service I wouldn't even be able to call 911 if needed. This is very unacceptable I have been with sprint for over 14yrs and really thinking of canceling my service with them.

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Master

Sorry for the inconvenience. I understand your concern and frustration. I checked your coverage and there is a reported Cell Site outage, engineers have been notified and are working to restore the service. Ticket-Single Cellsite  9863593  ETR -12/18/2012 09:23:28 CST

Abe

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