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sgsii not charging after ota update

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Journeyman

sgsii not charging after ota update

after i rec'd the ota update my phone is completely capoot. it doesnt charge or respond to the charger at all. i replaced the battery and tried different chargers. i guess i have to get a new phone

1 REPLY 1
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Community Manager

Re: sgsii not charging after ota update

Oh no!  Did it give you any kind of an error message like "Voltage too high" before it died?  You may not need a new phone but I would definitely recommend taking it into a Service and Repair location.

*Christy

Sprint Care Team

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
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