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SERO Premium 500

Journeyman

SERO Premium 500

Help!

 

It's time to upgrade. I have had my SERO account for 15+ years. I have always had a contract. Now I am told I can only lease and have to change my plan.

 

Quick research of other posts, would appreciate any updates/information:

-Is the apple offer not applicable to SERO plans?

-Do they not offer lease credits?

-Sprint made us special with status program. Now gone. Now can't even keep basic services. Why no support for the long time account holders?

3 REPLIES 3
GrandMaster

Re: SERO Premium 500

this is now the carrier standard across the board..not just Sprint.
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Sprint Social Care

Re: SERO Premium 500

Hello Zaloo! That's correct. We are no longer offering 2 year service agreement. You may upgrade your line via Sprint Flex.

 

  • SERO plan customers can only upgrade with Telesales or at a Corporate store.
  • Yes, if you upgrade via Lease you can receive a Loyalty service credit.
  • Where are you trying to do the upgrade? I can see that SERO customer can still do the upgrade via Telesales with a subsidy discount.

Jeffrey
Sprint Social Care
Journeyman

Re: SERO Premium 500

I don't see the subsidy anymore... Even when calling sprint, they don't offer it anymore.   That's how they appreciate a customer of more that 19 years

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