Here it is for any of you in the same predicament (and it sounds like this affects more people than just those with S8's): Go to Google Voice on the web. Click the three vertical dots on the right side under the message, calls, and voicemail icons. Click Settings. Scroll down to Incoming Call Options and switch them to "On". Problem should be fixed. One person reported that this did not work for them unless they used the Legacy Google Voice Site.
If the above does not fix the problem for you, try using the Legacy Google Voice site. To do that, you select Legacy Google Voice underneath settings after clicking the three vertical dots. Once there, you click the Gear icon at the upper right of the screen. Click Settings. Click Calls at the top menu choices. Then make sure the box next to Call Options is checked. (If it is already checked, uncheck it, then recheck it - you will see a message at the top of the screen saying the change was saved). You should be good to go after all of this. Hope this helps you guys who get no help from tech support.
Just want to be sure I've got the gist here, @hshendon. Is this what fixed your issue? Also, did this start occuring before you got your new phone or only after? Asking so that I can turn this into a Tribal Knowledge Base article which can help others having similar problems.
This only happened AFTER I got the new phone. Not sure why, but I suspect it has something to do with reconnecting Google Voice...
Good morning hshendon.
Please let us know if the steps provided by seawolf help resolve the issue.