On July 4 I got an email telling me google voice was disconnected by sprint. Since then I have not been able to get it to work again. I have taken it into the store 2x and spent several hours on phone support. I cant get ANY voice mail from anywhere now and its a huge problem because in emergency services. I have had googlr voice for years.
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Hello! Thank you for reaching out to us. Most of the times, when this type of inconvenience happens is because a plan change was made and the plan that was changed doesn't have the Google voice service because it comes with an international plan included. I can go ahead and take a look to your account and verify what has exactly occurred. Please check your inbox, I've sent you a private message.
I got this email after I enabled wifi calling. Go into android settings and look for wifi calling and turn it on and then I clicked on one of the setup options I am not sure which one I did, but it disabled and removed it, then I could activate and integrate it with sprint on the google voice web site and it worked..
Wifi Calling disabled GV..Sprint did not. if you are going to use WFC it is not compatible with GV and will disable it.
***The following features currently incompatible Wi-Fi Calling. When opting-in for the Wi-Fi Calling service, your phone will no longer be able to use the following features.***
Can I re-enable GVoice if I disable wifi calling? How do I do that?
Can I toggle back and forth between using GVoice and using wifi calling, or am I stuck with just choosing one or ther other?
Hi! Yes, the GV is not compatible with Wi-Fi calling or calling plus as well. If you are trying to activate Google voice, you will need to deactivate Wi-Fi calling or calling plus to have it working properly on your device.