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Could use help with the same issue. I disabled/removed Google Voice. Now no voicemail from Sprint, just a busy signal if I call from my own phone, while others get a never ending ring.
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I'm having the same issue on my wife's phone. She deleted/unlinked Google Voice and gets a busy tone when trying to call VM, and callers cannot leave VMs for her. Can you help?
Hello pdutra19, I would be more than glad to assist you with this concern. Please reply to my Private Message at your earliest convenience.
I would like to know if Google Voice integration is completely removed from my account. Although I deactivated via Google and the stock voicemail app is working, I continue to have issues with Wi-Fi calling via the Calling Plus feature. Callers complain (randomly) that they receive a "this number is not in service" message when calling my Sprint number. I am just trying to determine if this is a residual effect of Google Voice or a whole new issue. I also cannot make any outgoing Wi-Fi calls. The icon is shown in my notification bar, but as soon as the outbound call starts ringing, the icon disappears.
Hello RMcCoy77! Thanks for contacting us.
Calling PLUS/Wi-Fi Calling and Google Voice both use WIN triggers. Only one WIN trigger is allowed. They cannot be active at the same time.
You mentioned that you already deactivated Google Voice Integration via Google and you're able to receive voice messages, however, you're unable to use the Calling Plus feature.
Please make sure you disable Google Voice on Sprint Number:
You will be returned to the Google Voice settings page.
Please confirm if this helps.
Hey RMcCoy77! I would love to continue to assist you with this concern. Please reply to my Private Message at your earliest convenience.