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Journeyman

google voice removal

how to remove Google voice from my cell phone


1 ACCEPTED SOLUTION

Accepted Solutions

Re: google voice removal

Hey AlaunaArmani1

To Deactivate Google voicemail on your phone, follow this:

Deleting your phone from Google Voice will not actually prevent your voicemail calls from going to Google voicemail. In order to switch back to your carrier's voicemail and deactivate your Google voicemail on your phone:

  1. Click the gear icon at the top right of the Google Voice page
  2. Select Settings.
  3. Click Edit under your forwarding phone number.
  4. Select Deactivate and follow the prompts.

If you've deleted your Google account and are unable to deactivate Google Voicemail, please contact your carrier and ask them to remove "conditional call forwarding" from your account.

I hope this helps.........

View solution in original post

5 REPLIES 5

Re: google voice removal

Hey AlaunaArmani1

To Deactivate Google voicemail on your phone, follow this:

Deleting your phone from Google Voice will not actually prevent your voicemail calls from going to Google voicemail. In order to switch back to your carrier's voicemail and deactivate your Google voicemail on your phone:

  1. Click the gear icon at the top right of the Google Voice page
  2. Select Settings.
  3. Click Edit under your forwarding phone number.
  4. Select Deactivate and follow the prompts.

If you've deleted your Google account and are unable to deactivate Google Voicemail, please contact your carrier and ask them to remove "conditional call forwarding" from your account.

I hope this helps.........

View solution in original post

Master

Re: google voice removal

SprintManiac,
Hello there! If in need of assistance, let us know. We are here to help.
- Yannick
Sprint Social Care
Master

Re: google voice removal

AlaunaArmani1 - Thanks for posting. Deleting your phone from Google Voice will not actually prevent your voicemail calls from going to Google voicemail. In order to switch back to voicemail and deactivate your Google voicemail on your phone:

Click the gear icon at the top right of the Google Voice page< Select Settings<Click Edit under your forwarding phone number<Select Deactivate and follow the prompts.

If you've deleted your Google account and are unable to deactivate Google Voicemail, please contact us. And, please let us know what type of phone you have if those steps doesn't work for you. - Indie
Sprint Social Care
Journeyman

Re: google voice removal

Master

Re: google voice removal

jesika0224,

Hi there! Is there something that we can help with? We'd like to work on this with you if you need help!

*Andi R.

Sprint Social Care Team

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