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Cannot Change Plan

Journeyman

Cannot Change Plan

Not sure what is happening...I just placed an upgrade order for the new IphoneX since my phone was eligible for an upgrade...then I went to change my plan to freedom unlimited everything plan that is $60 for first line and $40 for second line, but received this message:

 

"You cannot complete your order at this time. Please chat or visit a store to learn more".

 

Does this mean I cannot upgrade?  why?

1 REPLY 1

Re: Cannot Change Plan

Hello supermuku, allow us the opportunity to assist you. I have sent you a Private Message, feel free to reply at your earliest convenience.


Mayorin
Sprint Social Care
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