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My LTE not stable and keep switching to 3g,1x

Journeyman

My LTE not stable and keep switching to 3g,1x

I have Iphone 6 IOS 9.3, just switch to sprint from tmobile 2 weeks ago. The LTE connection was working just fine on tmobile but since I switched to sprint , it keep dropping signal and switch between LTE, 3g and 1x. It's very annoying. I had already update carrier settings. The 2 street corner name is " newland & bolsa " zipcode 92655. Anything I can do to fix this issue ?

1 REPLY 1

Re: My LTE not stable and keep switching to 3g,1x

Hello Jimmyluu, I have determined that the problems you have described are being caused by a cell site outage in your area. The good news is our network team has already identified the issue and is working to resolve it as quickly as possible. We understand the inconvenience and appreciate your patience.


Mayorin
Sprint Social Care
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