I'm trying to run the Data Transfer Assistant on my laptop (Vista 32 Home Premium, Palm Desktop 6.2.1), and whenever I run it, I get the error message
System Error: The system cannot find the file specified.
Just got off a 45-minute call with Palm support, because I was getting the same "System error: The system cannot find the file specified" error. Palm said that there *is* a problem with the file download at http://www.palm.com/us/support/downloads/pre/migration/dta_windows.html, and their "data migration team is working on the situation".
I strongly suggested that they put a message on that webpage, warning people about the problem. I'm not an expert, but I do know my way around standard PC software and tricks and I still thought *I* was doing something wrong, instead of thinking that there was a problem with the downloaded file. (And it sounds like "Doktor Jones" knows his/her way around PCs as well, and was flummoxed by this error message.) I can't imagine how lost & confused other people must feel when confronted with that error message....
Just got off the phone (again) with Palm Support after a 1-hour session trying to troubleshoot ... it turns out that the Data Transfer Assistant WILL NOT RUN at all if your OS is Windows XP Media Center.
The only solutions the Palm rep could offer were either: