.Did you know that your battery is considered as an accessory? That means as a consumer, unless you by the insurance, you must buy a new battery. Runs you about $60. If you call Palm, chances are you will get a rude and interuptive lady that will not understand your problem and repeat the same effen response and continually ask the same question over and over again...Then, she'll hang up on you! And Sprint offers no inconvience for the loss of your phone for over a week! Sprint will tell you that the battery is not covered under warranty. My Centro is only 7 mos. old.