ForumTopicPage
cancel
Showing results for 
Search instead for 
Did you mean: 

Troubleshoot when the LCD screen on your Palm Pre is cracked

Highlighted
Journeyman

Troubleshoot when the LCD screen on your Palm Pre is cracked

Why is this not a known problem among the so called Sprint employees?

2 REPLIES 2
Master

Re: Troubleshoot when the LCD screen on your Palm Pre is cracked

A cracked LCD radiating from the Card View button at the bottom is a known issue and listed as being covered under warranty, it has been listed as a known issue for a while now. Any other cracks are considered physical damage and are not covered under warranty by Palm, and therefore by Sprint either.

Journeyman

Re: Troubleshoot when the LCD screen on your Palm Pre is cracked

Has Palm implemented a design change that prevents this on future devices?

Why doesn't Sprint just offer the Pre Plus and avoid it all together?

Exclusivity agreement with Verizon for that model, I'm guessing?

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat