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Two lines, same account can not send or see text's from each other, why?

Journeyman

Two lines, same account can not send or see text's from each other, why?

SCP-3810 by SANYO and Palm Pre can not send or receive texts from each other. Phone calls work between the two lines fine. Can send and receive texts from all other phones. There are no blocks on the account on either line. Any advise, I'll try it. Please and thanks.

Message was edited by: CDCN714

1 REPLY 1
Wizard

Re: Two lines, same account can not send or see text's from each other, why?

Hello,

There could be a couple of issues causing this on the back-end side of the network.  Please call into Tech Support at 888-211-4727 so that we can get this issue resolved for you.

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