I was able to receive group texts until recently, but then I kept getting the "get media content now" message. I clicked on it, but it just bounced back. Then the phone just kept resending the text, "get media content now." I even deleted the thread and the messages kept coming, but wouldn't open when clicked. I went into the sprint store and they had no fix which was quite disappointing. After looking online, I found the fix that worked for me. I went to Settings>System>Cellular>and changed the Mode Selection from "LTE & CDMA" to CDMA.
Is this meant to make it appear you are trying to help. I got a call, missed it and called back. The solution.....take it to a sprint store, they will reset the phone if that doesn't work they will exchange it for another HTC...
This could not be more useless
I too started getting this error, but only after I had sent a group text. I was able to start receiving messages by disabling LTE, but once I turned LTE back on, it went right back to the error. I discovered that after deleting the group text, my messaging was working normally again. There's still obviously a bug, but at least there are a couple of workarounds. Would've been nice to discover this before I did a hard reset on my phone. 😕