cancel
Showing results for 
Search instead for 
Did you mean: 

Messages from iphone users

Journeyman

Messages from iphone users

I am having trouble with messages from iphone users. I cannot open the message, no error message pops up and the messages are being resent to me every 12 hours. Any suggestions? I have chatted with tech support twice with no resolution to the issue. they just tell me I can't do imessaging. there should be an app for that. my old phone received the messages, why does the new on not???

1 REPLY 1
Highlighted
Master

Re: Messages from iphone users

RoseRaven-

Thanks for the message! Just to clarify, it sounds like this issue is isolated to when you're communicating with other iPhone users? Are you receiving blank messages from iPhone users? What is the content?

Thanks in advance!

Regards,

William

Sprint Social Care Team

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat