cancel
Showing results for 
Search instead for 
Did you mean: 

internet

Highlighted
Patron

internet

My internet on my phone stopped working after I talked to customer service now anything I try to do internet based won't work what should I do?

1 REPLY 1
Journeyman

Re: internet

Hello Maiya,

Try going to setting, cellular, then selct "Change Network Profile" wait till it finished doing its thing and then go to "Change prl" which is in the cellular settings and wait.  Once its completed, make sure you are off of Wi-fi by turning it off and try using the internet.  Hopefully that helps.

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat