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Sprint Product Ambassador: All Part of the Strategy

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Sprint Product Ambassador

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Back in February, HTC announced that they would return to making low and mid-tier devices to reverse their struggling sales performance.  The lofty goals of Peter Chou to ride on the coattails of a wel designed flagship were not bearing fruit and the Taiwanese handset maker once known as a giant in the industry was facing an onslaught of competition not only from behemoths like Apple and Samsung but from nimble and agressive competitors like LG as well as rising regional OEMs in China like Xiaomi.

HTC's most recent earnings report has showed that they have slowed their decline by releasing lower end devices such as the Desire 510, as well as making the best in class Android handsets like their popular One M8 and One M8 HK flagships.  Clearly devices like the Desire are part of their go-forward growth strategy in a fircely competitive work where they can't afford to compete on 2 SKUs per year.  Diversification is key and they seem to have finally embraced this.

The Wall Street Journal chronicles this shift well...

Two years ago, HTC’s Chief Executive Peter Chou was still adamant that the high-end smartphone maker would not tarnish its brand by selling low-cost phones.

“We don’t want to destroy our brand image,” he told The Wall Street Journal at the time.

Since then, the Taiwanese smartphone maker has seen a steady sales slide. The company forecast on Monday its second net loss on record, with revenue expected to hit its lowest in more than four years.

Which all means that HTC can no longer afford to cling to its former lofty strategy. On Monday, Chief Financial Officer Chang Chialin said that the company was pushing into lower price bands than ever before, with plans to roll out smartphones that cost $150 to $200. Last year, HTC’s cheapest smartphone sold in China for $230.

It’s a sharp contrast with two years ago, when Mr. Chou said that the company wouldn’t release any models that sell for 1,000 Chinese yuan ($165) or less, saying, “we won’t have good products at that price level.”

It’s a different person talking now, too. The changes come as Mr. Chang, a cost-conscious CFO who joined from Goldman Sachs, is gaining a larger say in the company’s direction. Mr. Chang had global sales added on to his responsibilities in December, and has since been speaking more publically on behalf of the company.

Monday marked his first solo sit-down meeting with reporters in Taipei, following the company’s release of grim first-quarter guidance. In person interviews about the company’s direction were primarily done by Mr. Chou or Chairwoman Cher Wang previously. The 46-year-old Mr. Chang was relaxed and congenial as he discussed the company’s strategy.

“Volume is more important to us this year than last year,” he said.

The $150 to $200 phones will be sold not only in China, but also in developed markets like the U.S. and Europe.

“It may come up in the retail environment, it may come up in the prepaid environment,” he said.

However, he added that the company still believed its strength came from its high-end flagship line.

The shift at HTC comes in response to a changing competitive landscape. Cheaper Chinese smartphone makers have been growing in strength, putting pressure on the rest of the market. Since last year, Huawei’s global smartphone market share has climbed to 4.9% from 4.0%, and Lenovo’s has risen to 4.5% from 3.3%, according to research firm IDC. HTC fell out of the ranks of the top 10 smartphone makers last year, and market researcher firms like Gartner and IDC no longer publish the company’s market share.

Even market leader Samsung has felt the squeeze, saying last month its fourth quarter mobile division earnings remained flat from a year earlier.

At HTC, the shift toward lower segments also comes after previous strategies have come up empty. The company last year tried to streamline its product lines with a focus on its flagship, saying it had previously spread itself too thin. Last year, 30% of its sales volume came from the flagship line, Mr. Chang said. HTC will launch more lower-cost models this year than last year, he said.

Source: WSJ

Things are looking up for HTC but it's slow going and not getting any easier.  We hope to see lower end devices like the Desire series help their bottom line this year and into 2015.  As always, we are big fans and rooting for you HTC!

Until next time,

The Product Ambassador Team

Disclaimer: The Product Ambassadors are Sprint employees from many different parts of the company that love technology. They volunteer to test out all sorts of Sprint devices and offer opinions freely to the Community. Each Product Ambassador shares their own opinions of these devices, therefore the information in this post does not necessarily reflect the opinions of Sprint. The PA's do not represent the company in an official way, and should not be expected to respond to Community members in an official capacity. sprintemployee