Last night (8/7/2012) I updated my EVO 3D with the latest software upgrade. Now I can't access my text message folder, effectively blocking me from sending a message. When I click on the icon, I get a "Please Wait" screen and it doesn't go away. If someone sends me a text, I can access it through the Notifications panel from the top of the main screen, and can respond to them, but if they don't send me a message first, I can't communicate via text.
Any thoughts on how to fix this problem? I've restarted my phone to see if that would work, but it didn't.
The first thing I would do is backup everything with HTC Sync on your computer then do a hard reset located by tapping MENU / SETTINGS / STORAGE / FACTORY DATA RESET . Do not check ERASE MICRO SD after that see if problem is solved if yes then restore backup from HTC SYNC. Good luck hope that helps.
I'm having the same issue. Updated last night..now I can't access text messages...
Are you using a third party messaging application? If so update that application. If not got to settings applications> manage applications messaging clear data and cache and power cycle the device. I that does not work Go the factory reset on the device.