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EVO 3D (Day 2, this phone is a nightmare)

Journeyman

EVO 3D (Day 2, this phone is a nightmare)

I just got my EVO 3D yesterday and I am getting random reboots (constantly), someimes the screen will not stop responding, going to a black screen.  Nothing gets the thing to turn back on, so I am forced to do a battery pull.  With the problems I've had with my EVO 4G, and these issues with my BRAND NEW EVO 3D, I'm starting to become less and less impressed w/ Sprint and HTC.  I've been on the phone w/ Sprint for two days it seems and I'm completely DREAD having to call them back about this. 

Unreal!

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31 REPLIES
Journeyman

EVO 3D (Day 2, this phone is a nightmare)

Are others having these issues?

Any ideas on what I should do?

Just sitting here, I've watched my EVO 3D, re-boot three times all by itself withing a half hour. 

Wizard

Re: EVO 3D (Day 2, this phone is a nightmare)

Take it to a Sprint store. Sounds like a software issue but hey, who knows. And do a factory reset before you go to the Sprint store.

Wizard

Re: EVO 3D (Day 2, this phone is a nightmare)

Hello,

LITEPHISH724 I would recommend trying the factory reset and if that does not get it corrected, go back to the point of purchase and request an exchange. This is clearly not normal behavior and if the software reset does not correct it, it would likely be a hardware issue that you'd be better off just doing the exchange and getting a fully functional phone.

Journeyman

EVO 3D (Day 2, this phone is a nightmare)

    I had exactly the same thing happen to my evo 3d. Luckily I

Still had my evo so was able to activate it again.

     My battery also drained very fast

   To make matters worse my evo is defective .. its a replacement

Phone. So called to get it replaced and the insurance said I have

To send the phone back FIRST. Guess they have a shortage of evos so they

Changed their policy ???

I'm not happy either ... Ready to jump ship

Journeyman

EVO 3D (Day 2, this phone is a nightmare)

It's happening to me on an EVO 3D, too. I tried doing a factory reset, but nothing is working.

Looking through online forums, I'm not seeing many reports of random reboots, so I suspect a problem with the phone.

Journeyman

EVO 3D (Day 2, this phone is a nightmare)

I am having no issues with my Evo 3D. touch wood!

As fr battery life, i did couple of cycles of "battery re-conditioing", and that has really boost up the battery life. Hope you guys get good repalcements soon. The phone is nice when its working fine.

Journeyman

EVO 3D (Day 2, this phone is a nightmare)

I got my first Evo 3d on July 1st. By Sunday, the 3rd, I had to get a replacement because it wouldn't boot up. It would randomly restart and lock up. Now I have my second one and have been experiencing the same with my new one. I read somewhere it is an issue with the update that has to be installed in order to watch the green hornet. I'm really disappointed so far with this phone. Tempted to go back to the Evo. never had any problems with that phone.

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Wizard

Re: EVO 3D (Day 2, this phone is a nightmare)

Seems you fell victim to a bad batch.

My 3D has been working great since I got it.  My call clarity and signal strength is just as good as I experienced on my EVO 4G, and the battery life of my 3D far exceeds what I experienced on my previous phone.

I haven't had any issues with the phone.  The only real problem I ran into had to do with the Sense UI email app and yahoo, but from what I understand, it wasn't limited to just the 3D.  I also had some issues getting the settings to my liking, but that had to do with my lack of knowledge of Sense 3.0.

The only thing I miss from my 4G is the loud external speaker.  On the 3D, I can hear the speaker fine if I'm in a quiet environment, but other than that, headphones are a must.  I really hope that a software update can increase the output and it's not a hardware limitation.

If you get a phone that behaves properly, I can't see how you wouldn't love it.  Good luck.

Journeyman

EVO 3D (Day 2, this phone is a nightmare)

       I took my phone in to sprint for them to look at and get a replacement after

  Experiencing the same thing.

       Of course they couldn't find a thing wrong with it

      After giving it some thought I wonder if its not a app or apps that's the cause

   I did a factory reset before talking it in and played around with it a bit more .

  I never had the sane issue repeat itself.

     Only thing I did notice side by side my old evo had 2 -3 bars higher signal

Strength than the 3 d .

     That might in itself make me decide to keep my evo because when

   All is said and done I stlll need to use it as a phone LOL

  But I will go pick it up and give it another try tomnorow. 

This time I will install a few apps at a time instead of all of them at ounce.

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