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HTC EVO 3D GLITCHES

11 REPLIES
Wizard

Re: HTC EVO 3D GLITCHES

Hello 2to4andback21, That's unfortunate that you are having trouble. While the manufacturer of the phone is responsible for the yearlong warranty The service and repair center can service your phone for a $35 fee, unless you have total equipment protection TEP ,or the in store repair program ESRP. when the screen was not reacting as expected was the phone warm? do you generally tote the phone where pressure may be constantly applied?

Wizard

Re: HTC EVO 3D GLITCHES

Hello Lisa Conoly1959, I'm sorry for the delay in replying. If you cannot identify the pattern or trigger of why this is happening then going into a service and repair may be your best bet. In my experience, while using my phone without the case, I have found that my Evo 3D's Home, Menu, Back, and search buttons are often inadvertently activated. this phone's screen is very sensitive, and this could be related to the problem that you are having.

Journeyman

Re: HTC EVO 3D GLITCHES

I am experiencing the same problem and I am getting the run around.  Unlike others who have gone to a Sprint store and had there defective HTC EVO 3D replaced my phone did not to continue to jump from screen to screen while the technician was checking it.  I believe this was due to the fact that I had turned it off for quite some time until I could go to my Ready Now appointment.  When I turned it back on it worked fine, but a few hours later it started to do the same thing again.  I was told to call the manufacturer and have them replace the phone, so I will be without a phone during all of this time and Sprint is doing nothing to help, but still expect payment for a non functioning phone, which is out of use and is only 2 months in use.

Journeyman

Re: HTC EVO 3D GLITCHES

I have the same issues when texting. I go to text something and it will pop back to the small screen where you can see the whole conversation. Then I touch the screen again to type, maybe get 2 letters typed and it will glitch and pop back to the previous screen. It also does that if, while you're texting, you receive an incoming text. Its random and theres no pattern to explain when or why its gonna happen. Its infuriating.

Journeyman

Re: HTC EVO 3D GLITCHES

I have the same issues when texting. I go to text something and it will pop back to the small screen where you can see the whole conversation. Then I touch the screen again to type, maybe get 2 letters typed and it will glitch and pop back to the previous screen. It also does that if, while you're texting, you receive an incoming text. Its random and theres no pattern to explain when or why its gonna happen. Its infuriating.

Wizard

Re: HTC EVO 3D GLITCHES

will you describe what you mean by it glitches out when you try to type a text message?

Journeyman

Re: HTC EVO 3D GLITCHES

i am on my 5th Evo 3d and i have not even had the phone for a year the most aggrevating glitch is when your trying to type a text message and it glitches out, do you know if they are doing any firmware updates soon.

GrandMaster

Re: HTC EVO 3D GLITCHES

youre not by chance running a task killer or something like one are you?

Wizard

Re: HTC EVO 3D GLITCHES

Hello Keegan Carter, please review this post http://community.sprint.com/baw/message/406875#406875. this could be a hardware problem. Although if you have not gone through settings/apps, and have not completed normal troubleshooting it's possibly software related. Please tell us more about the symptoms that you've seen.

Journeyman

Re: HTC EVO 3D GLITCHES

I had a similar problem with my first 3vo, screen constantly thought it was being touched, made swyping through home screens imposible. Also clicked text while I would type. Current 3vo is shutting off and freezing at least once a day. I'm in the same boat as you, I want a reliable replacement but its been a few months sence I got this one.