My phone keeps freezing and I want to get my pictures off before the phone dies completely.
JLCASTLE We certainly don't want you to lose those pictures. Here are the instructions on how to do this:
- Connect your device to your lap top with your USB cable
- On the lap top a window pops up. Select ‘open folder to view files’.
- Find the DCIM folder and open it.
- Open the folder 100media
- Drag it’s contents to a folder on your laptop
I hope this information was helpful. Please don’t hesitate if you have any other questions.
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