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Muffled voice

Journeyman

Muffled voice

The sound quality I get through my EVO 3D is great, but everyone I call have trouble hearing me and say I sound muffled. Nothing is blocking the mic hole on the bottom. All is clear. Is there a setting I can change to improve the sound qulity going through my mic?

1 REPLY 1
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Wizard

Muffled voice

There aren't any settings that would change the sound quality. There may be an issue with the mic or something under the cover causing the issue.  It would be best to take the phone into a sprint repair center to have them look into this for you.  You can locate the closest store by visiting www.sprint.com/storelocator

Thanks

Dave

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