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HTC EVO 3D

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Find and update the software version on your HTC EVO 3D Know what email is supported by your HTC EVO 3D Program your HTC EVO 3D Know what type of 3D content output your HTC EVO 3D supports Improve battery performance on your HTC EVO 3D Know more about memory options for your HTC EVO 3D How To: Converting your 3D Videos for use on your new EVO 3D Android OS **Note you will be directed to the Android OS document section when selecting the links below.  Please use your "Back button" to navigate back to this page. Android OS tips and tricks Why do some apps restart even with a task killer installed? Where to get applications for your Android handset Troubleshoot Downloading Applications in Android Market Transfer pictures to a computer from an Android smartphone Switching Keyboards with Android OS How do I backup my information on an Android handset? How can I delete bookmarks in Android? Does Android support multiple languages for text-to-speech and voice search? Google Android 2.0 - Official Video and User Tips Google Android 2.2 - Official Video Browse the Android Market on your desktop. How to be safe, find trusted apps, & avoid viruses - A guide for those new to Android
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Just like your computer, your  phone's software needs to be updated periodically to make sure you have  all the latest fixes and enhancements to keep it running at optimal  performance. Follow the steps below to check your current version and  perform any needed updates. Version History Current Version: 1.13.651.7 Version Date released Description of enhancements/fixes 1.13.651.7 6/24/2011 This update fixes issue of calendar entries in certain formats force closing during edits 1.11.651.3 6/24/2011 Initial Release Check the version on your phone To find the software version on your HTC EVO™ 3D: From the Home screen, press the Menu key and tap Settings Flick up to scroll down and tap About phone Tap Software Information Software version is listed under Software number Press Home to return to the Home screen Update your softwareTo update your EVO 3D over the air: From the Home screen, press the Menu key and tap Settings Flick up to scroll down and tap System updates Tap HTC software update Tap Check now Your phone will check for available updates If  there is an update available, you will be prompted to download and  install it; your phone may power off and back on to complete the  software update If no updates are available, you will see a message stating your phone is up to date; tap OK Press Home to return to the Home screen ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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Your HTC EVO™ 3D supports Microsoft Exchange, Gmail, IMAP4 and POP3 email accounts. It will support up to 10 email accounts – one Exchange account and the rest as Gmail, IMAP or POP accounts. ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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You can use these programming instructions if you have completed the Activate your new phone process in My Sprint. Your confirmation email or Programming  Instructions page will have any codes you may need for these  instructions to work. Note: If you are programming a phone that was previously activated on our network and used by another customer, please follow the Program a Used Phone steps toward the bottom of the page. Program a Brand New Phone Turn on the phone by pressing and holding the Power button at the top right of the phone Your phone will connect to the network and automatically activate Once complete, you will see the message Your phone has been activated; tap OK to continue You will be prompted to update the PRL; tap OK to continue You will then be prompted to update the Firmware; tap OK and you will return to the set up screen Next  you will walk through completing setup, such as, how to use the  on-screen keyboard, use Google location, set up accounts, and set up  social networks Once set up is complete, you will be returned to the Home screen, and your HTC EVO™ 3D is ready to use to make calls and access dataIf your phone did not activate successfully when you turned it on for the first time, complete the following steps:Note: If you see a Retry message and tap Activate, you will be taken to the Device Self-Service screen; if you tap Cancel, you will return to the set up screen. If you are at a screen showing Error code: 1012, tap OK. At the Sprint Zone Device Self-Service screen, tap Activate My Device You will see the message Activating Device.  Do not interrupt this process. If the screen goes into sleep mode, you  may tap the screen to wake up the phone. Do not hold down the End key,  as it will interrupt the process. You will see a Confirmation screen stating the device is now active; tap Done and the phone will reboot Once the phone reboots, the data service will update; tap OK and the phone will reboot again When you see the Home screen, your EVO 3D is ready to use to make calls and access data Program a Used Phone Note: Please follow these steps if you are programming a phone that was  previously activated on our network and used by another customer and if  you have completed the Activate your new phone process in My  Sprint. Refer to your confirmation email or Programming Instructions  page for any codes you may need for these instructions to work. Turn on the phone by pressing and holding the Power button at the top right of the phone From the Home screen, tap Phone On the phone dial pad, enter ##72786# On the Please Enter Password screen, enter the 6-digit code you received in the Activate your new phone process in My Sprint; tap OK At the SCRTN screen, press Menu and tap Reset When the EPST message appears, tap OK On the next message, tap OK; the phone will then clear internal programming and reboot After the phone reboots, it will connect to the network and begin hands-free activationIf you want to keep the contacts and applications previously installed on the phone, your steps are now complete. If you want to permanently clear out or remove any previous contacts, photos or applications on the phone, follow these steps: At the Home screen, press Menu and tap Settings Scroll up and tap SD & phone storage Tap Factory data reset Choose whether or not to delete items from the SD card and tap Reset phone Tap Erase everything Your phone will erase all data and reboot If all other programming methods have failed and if you have completed the Activate your new phone process in My Sprint, you can follow these steps to manually program  the phone. Refer to your confirmation email or Programming Instructions  page for any codes you may need for these instructions to work. On the phone dial pad, press ## followed by the 6-digit code you received in the Activate your new phone process in My Sprint, followed by an additional #. Example: ##123456# You will see the Service Program screen; tap Edit Mode Tap Mobile Directory Number (MDN) to select Select the number key on the virtual keyboard, enter the 10-digit MDN, then tap OK Tap MSID to select Select the number key on the virtual keyboard, enter the 10-digit MSID, then tap OK Verify you entered the correct MDN and MSID then press the Menu key Tap Commit Modifications After the prompt appears verifying updates, tap OK or let the phone reset automatically After the phone reboots, open the Web browser to update the data profile Once you are returned to the Home screen, make a call and access data to ensure your phone programmed successfully. If you are unable to call or access data, contact us. ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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Performing the following steps  can help you resolve some of the more common device issues that you may  experience with your HTC EVO™ 3D. Check and update device software Update the device data profile Power cycle your device Check functionality of applications (smartphones/PDAs) Find and update your device software Just  like a computer, the software on your phone needs to be updated  periodically to make sure you have all the latest fixes and enhancements  to keep it running at optimal performance. Check your current version and perform any needed software updates. Update the device data profile If  you are experiencing any data issues, we recommend performing a data  profile update. This will refresh your data service parameters such as  username and password and help clear out any memory issues that might be  affecting your phone. To update your profile: From the Home screen, press Menu Tap Settings > System updates > Update profile You will see the message: The network is preparing your services. Please Wait… Once completed, you will return to the Settings tab Press the Home key to exit Power cycling By  power cycling your phone, you will be able to re-register your phone  with the network, which may correct slow down issues, data connection  issues and other problems. To power cycle your phone: WARNING: Performing a power cycle may cause the loss of some unsaved data or  information. Before removing the battery, we recommend you save any data  or information you want to keep. Turn the phone off Remove the battery Reinstall the battery Turn the phone on Note: It can take several minutes for the phone to restart after removing the  battery. It is normal for a white screen and timer icon to display  during startup – it is not an indicator that the phone is locked or  frozen. Applications If you recently  downloaded an application and noticed a difference in your EVO 3D's  performance, the new application may be causing the problem. To  troubleshoot this: Uninstall the new application Power cycle the phone It should now perform as expected. If it does, then you can try to reinstall the application. If you continue to have problems after you reinstall the application, we recommend you uninstall it. If  the application came from a third-party vendor and not from a Sprint  site, contact the application provider to help you work through the  problem. Please keep in mind that if the application you downloaded came  from a Web site other than sprint.com, it may not be a Sprint-supported  application. If you continue to have problems after  uninstalling the application, or the application was downloaded from  sprint.com, please contact us. ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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The HTC EVO™ 3D lets you capture  video in 3D and view it in 3D directly on your phone - no 3D glasses  required. You can also view 3D content on a compatible 3D-enabled device  using an optional HDMI cable. The HTC EVO 3D supports output  of 3D content over HDMI and DLNA – however, compatibility depends on the  specifics of the 3D television being used. ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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Battery performance depends on  many factors, including network configuration, signal strength, the  temperature of the environment in which you operate your phone, the  features and/or settings you select and use, items attached to  connecting ports, and your usage patterns for voice, data and other  programs. There are several differences between other phones and your new HTC EVO™ 3D that can impact your battery life: HTC EVO 3D has more radios to power (3G, 4G, Bluetooth, Wi-Fi, GPS) HTC EVO 3D has a larger screen than most typical feature phones HTC EVO 3Dhas more capabilities than most typical feature phones Management of multiple email accounts and syncing Wi-Fi access point Wi-Fi Router capability 4G data GPS Access to several third-party applications through the Market Applications and Processes running in the background Because of all these capabilities and features, it is up to you to manage your battery life experience. Here's how! Multiple Radios The  multiple radios on this phone use battery life even when you are not  using them. To improve battery life, turn off your Bluetooth, GPS, 4G,  Wi-Fi and Sprint Mobile Hotspot if you are not using them. Go to Settings > Wireless & Networks and disable any radios that are not in use For  easier control, you can add a widget to the Home screen for each radio  function so you have simple one-touch access to enable or disable each  of them: Locate an empty space on your Home screen Tap and hold to bring up the Personalize window Go to Widgets > Settings >4G Repeat  these steps to add widgets to control Bluetooth, GPS, Sprint Hotspot  and Wi-Fi, then use these widgets to easily disable any functions when  not in use It is important to ensure 4G is disabled  when your phone is not in a 4G-enabled area, as the battery life will be  shortened while the device performs continuous scans for 4G signal. Manage Wallpaper, Display Brightness and Screen-On Time Live Wallpapers use more battery power when the screen is turned on. Change to a static wallpaper by going to Personalize > Wallpaper and choosing a static wallpaper in HTC wallpapers or Gallery To manage the screen brightness, go to Settings > Display > Brightness and modify the backlight setting as desired; the less bright the screen, the more battery life you save. When done using the phone, turn the screen off to help preserve battery life. Just quickly tap the Power button on the top edge of the device to power off the screen; the phone will remain powered on but the screen will go dark. See Your Battery UsageBefore you charge your phone, you can view what has been using your battery during this charge cycle.Settings > About Phone > Battery > Battery use Email Applications SettingsYou can modify your email settings to download email more or less frequently, as it fits your needs. From your email inbox, press Menu > More > Settings > Send & Receive Adjust Update Schedule as desired Note: Higher email download frequency takes up more battery life. Preloaded Applications There  are preloaded applications which update based on frequency settings,  such as Weather and Peep. These applications have a settings menu that  typically can be accessed by using the Menu button while you are in the application. In the settings menu there is an item called Update Schedule Menu > Settings > Update Schedule (this may slightly vary from App to App) In  general, the less frequently you allow these applications to update,  the better your battery life. If you find there are applications you  don't use at all, for the best battery life experience, configure the  application to either not sync at all or to sync at the lowest  frequency. You can also end the application or service by using the Task Manager application (All Applications > Task Manager). Google Talk When  you sign up for the Google Market or Gmail with your Gmail account  information, you are also signed in to the Google Talk instant messaging  application. The Talk application tracks the presence of your Google  Talk contacts in order to let you know who is available to instant  message. Each presence change uses power, even if you do not have the  Talk application open. If you do not use Talk on your device  or do not mind if it is only operating when you actually have the  application open, then you can eliminate this extra battery consumption: Press Menu then tap All apps > Talk > Menu > Settings Uncheck the automatically sign in box Make sure you exit the application by going to Menu and selecting Sign Out In  order to again receive Instant Messages through the Talk application,  all you'll need to do is open the Talk application again and it will  automatically sign you in. Note: Make sure you always exit the application by selecting Sign Out to reduce battery consumption. Exiting the application by use of the  back or home keys will not sign you out and battery life will not be  improved. TeleNav GPS Navigator When finished with TeleNav GPS Navigator, return to the main screen of TeleNav GPS Navigator then tap Menu > Exit > Yes to close the program. If you don't do this, it will continue running in  the background and use a significant amount of battery life. 4G The  4G radio should only be turned on when the improved network speed is  required for an application, such as YouTube, Web Browsing or Sprint  Mobile Hotspot. When not in use, it's important to use the built-in 4G widget (pre-loaded on the Home screen) to turn the 4G radio OFF. If  you have your 4G radio ON, but are no longer in 4G coverage, then your  device will be scanning in an attempt to re-acquire the 4G network. Your  battery can be significantly drained by scanning, so if you know you  will be out of 4G coverage for an extended period of time or if you are  not acquiring a 4G signal as indicated in the task bar, it is important  to turn your 4G radio OFF. Even when in 4G markets,  particularly when mobile, you may be going in and out of 4G coverage. If  you notice that you do not have a 4G signal at any point in time,  turning off the 4G radio will save you significant battery life. Simply  turn it back on to check for 4G coverage when you are back in 4G  coverage. To check for the latest 4G coverage in your area, click here. Third-Party Applications Be  especially cautious with all third-party applications that you download  from the Android Market. Often times these applications have not been  designed with battery life in mind. Many of these applications  significantly impact your battery life and quite often they remain  running even when you exit the application. It's important for you to  understand the behavior of all the applications you download and: Know how to close the application so that it does not continue running; you can often do this by pressing the Menu key while in the application. Learn how to use the Task Manager application or other third-party task managers to identify applications  that are still running even when not in use and to end applications  that are still running but no longer needed. All applications > Task Manager If the applications synchronize data, make sure you optimize the synchronization settings for improved battery life. ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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HTC EVO™ 3D includes 4GB/1GB RAM  of on-board memory and supports expandable memory through an external  MicroSD card slot. An 8GB MicroSD card is included with the phone, and  the phone can support MicroSD cards up to 32GB. ©2011 By Accessing this site you accept the terms of our Privacy Policy, Sprint Nextel Corporation. All Rights Reserved. Copyright and Disclaimer Notice
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