Whomever is secretly running ISN should be found by Corporate and promoted to Director of Customer Communcations or something. Because s/he is doing a bang-up job of doing what the company actually should be doing in the first place.
Just because the phoens on one shipment were approved doesn't mean the phoens on another shipment are approved. Each shipment has to be inspected. At least, that's the way I understand it.
AND HERE IS THE LATEST..
While I was typing the previous post about the update call earlier, I got the notice that customs finished the other half, and this notice will hit customer care at 5PM CST Today (35 min from now):
What you need to do: