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Finally have a tracking number for my HTC EVO 4G LTE (From UPS.com)

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Journeyman

Finally have a tracking number for my HTC EVO 4G LTE (From UPS.com)

Unfortunately I did not get the information from the sprint.com/myorder/ site. I received it from ups.com (since they always have the latest tracking information).

Note: I pre-ordered from Sprint.com and not a third party vendor such as Best Buy, Target, Wirefly, etc.. so results may vary!

Here's how I found out:

  • Go to UPS's tracking website: http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PNRO_L1
  • Go to the 'Track by Reference' section
  • Leave 'Package' selected
  • For 'Shipment Reference', use your Sprint Account Number (NOT your phone number, but the account number that you can view online or get on your bill)
  • Leave the 'Shipment Date Range' dates the default.
  • Leave 'Account' blank
  • Select United States for 'Country'
  • Type the zip in where the phone is being shipped
  • Click the 'Track' button
  • Voila! Now you can see the shipment info and your *tracking number*

You will get a bit more detailed results if you create a UPS.com account and login. Unfortunately for me, the anticipated delivery date is Friday the 25th since they are using 2nd day air (NOT overnight) and it appears the order status is 'Order Processed: Ready for UPS' - which I assume means the package has not been picked up yet but will be today. I can deal with that since I get the phone before my Memorial Day holiday.

Also, I have nothing else coming from Sprint nor anywhere else for that matter so this IS the EVO 4G LTE.

Edited: It now appears I will get the package tomorrow (via UPS My Choice email notification) even though it's 2nd day air. Probably since I'm just a state away from the warehouse. Woohoo!

57 REPLIES 57
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Journeyman

Have you heard anything yet?

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Journeyman

I'm sure you're aware, but a customer in another thread, who also had his "shipment" signed for by "Johnson," confirmed with Sprint that his phone had never shipped.  Poor guy ordered minutes after pre-ordering started, and never tried to cancel the order.  That is probably the case for others as well.  Frustrating I'm sure, especially since people are walking out of BB with phone in hand.

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Journeyman

Exactly, and thats what i told them when i called the office of the CEO. I ordered mine the morning it opened up, see people all over getting their phones and havent even had an email to tell me that mine hasnt even shipped yet. Turns out order support cancelled it and remade it a couple times. I have a ticket open with the executive office and they are going to try to find more info

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Journeyman

You can get a signal in a few spots downtown Houston. I did when I had the Galaxy Nexus a few weeks ago but I was driving so no time for a speed test.

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Journeyman

So are people with BB preorders the only ones who have these phones? I am curious so I know where to preorder any phones from now on.

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Journeyman

Get it from the carrier that's it .I have used BB,Radio Shack and every time something goes wrong or the big $$ I was supposed to get off was a in store sham!

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Journeyman

Apparently one person I know has one and can't use it for.work since they changed to apple crap so he offered to.sell it rather than return it at a price higher than what he paid.but less than what.my cost would be.on the upgrade so here is hoping no.issues when.we meet at the sprint store later today.

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Journeyman

Ya I was lucky enough to know someone who had preordered the phone before seeing if it could be used with the work software. He got some extra cash over the $200 and a saved a couple off the $550 I would have had to pay. Love this phone I could have got a discounted upgrade buyout in Aug but was only about $50 to $100 difference and after using it I would have gotten it anyway.

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Journeyman

Good that it worked out for you.Like the phone huh ...yea worth the wait !Today I will see how long it will take to kill the battery so far I have not come close.This phone rocks.

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Journeyman

I got an email from Sprint and UPS within 20 minutes of each other on 23May. Stated it was shipped 2day air, but UPS said it would be delivered in 1 day on the 24th and it was. The next day another package showed up with a BodyGlove case and appology note for the customs hangup. So far it is a great phone once you figure out the new interface.

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