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Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Journeyman

Fix for EVO 4g lte, WiFi problem! (In my case anyway)

The problem is the 4g LTE fails when attempting to connect to dual band routers will be sporadic and most often fail. Here's what I did and it worked

This a 3 part solution:

Part 1 on your evo

1) go to "setting"

2)  go to "wifi"

3) go to advanced and and click on "Wifi Frequency Band"

4) I chose 5 Ghz only

Part 2 on your PC

Now goto your Wifi Router settings

For Linksys it is Http://192.168.1.1

click on Wireless setup

On the attached page noticed I diabled the 2.4Ghz setting and I have the 5.0ghz set for channel 149

use any channel you want and be sure to save it. Don't change anything else!

Part 3 back to the EVO

Download free program "wifi analyzer"

1) Click on setting

2) Click on Available channels

3) Make sure channel 149 is checked

Your done! This is not a real solution EVO needs to actually fix, but it worked for me at home. And remember if you are at some wifi hotspot that doen't use 5.0 it won't work.

But with Wifi Analyzer you can find whats available and adjust your phone accordingly.

Hope this Helps

PS EVO FIX IT!

16 REPLIES
Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Locking down the band/channel does nothing for me.  My Evo is deliberately disconnecting the wireless when the screen turns off.

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Did you check your "Keep Wifi  on during sleep settings"? I have mine set at "always"

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

It was the first thing I checked, and yes, it's set to "Always."  It always has been.  It's just happily totally ignoring that setting now.  I've tried toggling it to other options and back, but to no avail.  Other people have reported the same problem elsewhere, and nothing really seems to fix it.

Logs show that it is in fact disconnecting the wifi in response to a power state change event, so it isn't just some random wifi glitch.  It's Jellybean deliberately disconnecting the wifi when the screen shuts off.

Just another Sprint/HTC screwup.  You'd think they'd learn to test these things.

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Sorry to hear that. HTC is going to go the way of Palm and Blackberry, if they don't get their shit straight

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

What kills me is how obvious a problem it is.  It happens every single time.  It's trivial to reproduce.  It's easy to observe.  It's something anyone could have noticed in an hour of testing the thing.  It's like they're not even trying.

Master

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Problem is where it does happen on your device every time there are some phones that are not having the issue or where the issue has be resolved.  The Symptoms have been different between Devices having issues.  At this point I do not have any information on how many people have download the update and how many are rreporting issues.  The original poster is having a problem with a dual frequency modem and setting it to 5ghz fixes his issue.  for other people making sure it was setting to 2.4ghz fixed issue.  We are collecting the data on the different issues.  Your issue seem to be a device issue, others have been with interoperability with a certain type of Router.

I am assuming you have done a power cycle on the device to resolve the issue.   Have you turned off automatic connections?

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Yep.  I've disabled automatic connections, disabled the power saver (which re-enables itself after a reboot, which is a separate issue), set "Keep wi-fi on" to "always" and tried different settings for the band and "maximum performance" setting.  It doesn't matter which combination of settings I choose.  It happens Every. Single. Time.

The easiest way to observe the symptom is to unlock the phone and watch the status bar as the wifi icon disappears, 3G turns on, then the wifi icon reappears, and 3G turns back off.  It's enough of a disruption to screw up everything that's running.

WiFi Fixer's log just shows this:

Current dBm:-60

Supplicant StateSmiley Very HappyISCONNECTED

Supplicant StateSmiley FrustratedCANNING

Supplicant State:ASSOCIATING

Supplicant State:ASSOCIATED

Supplicant State:FOUR_WAY_HANDSHAKE

Supplicant State:GROUP_HANDSHAKE

Supplicant State:COMPLETED

Build:0.9.5.4a:979 Smiley Frustratedat Dec 15 10:40:11 PST 2012

CatLog shows the wifi disconnecting in response to a power event.  It's basically just ignoring the "keep wi-fi on" setting entirely.

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

I had to turn off auto channel detection on my DLINK D615 router and specify a channel in order for my router to work. It works fine now and seems to be stable. My EVO worked just fine on the WiFi at my place of employment and has all along recognized my neighbors WiFi, just not mine until I performed this fix. Don't know if you're going to address it though so I can go back to auto channel detection.

Master

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

At this point I would recommend either a factory reset of the device  as something in the software is causing this problem.  Given the other problems I have seen thus far yours is the only one where the device connects normally then discounts with the screen time out.   If others are having this particular problem I would it would help if we could get some information of how many.   If there have been other  posts with this issue I may have missed them

Journeyman

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

You have got to be kidding.  Like I have nothing better to do than to re-download and re-configure every app on my phone.

Highlighted
Master

Re: Fix for EVO 4g lte, WiFi problem! (In my case anyway)

Of all the things I can recommend I like this one the least.  Worst part is I cannot even give you a guarantee this will resolve the issue.  Based on your post you have already done everything else I can think of at this point.  I certainly understand the problems that come with the reset of the device.

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