So I wake up this morning and notice the message "Preparing SIM card" on my phone's screen.
No big deal, as it happens when my phone resets.
But then it happened again... and again... and again... and now I'm getting occasional notifications that there is no SIM card in the phone.
I can't take my phone to a Sprint store, since the closest one is more than an hour's drive away (in Erie, PA)...
I REALLY don't want to do a factory wipe.
Solved! Go to Solution.
There is no separate SIM card. It's hard-wired into the motherboard.
I re-activated my old Blackberry until I can buy a new phone (HTC One Max) next week (using the Easy Pay option - it'll hurt, but I need an Android). Until then, my Evo 4G LTE is an Android-powered iPod Touch...
I've already chatted with Customer Service. Since I did not opt for the protection plan, there was nothing they could do, as the phone is out of warranty (I bought it in July 2013).
Needless to say, when I buy the One Max next week, I will be adding device protection to my bill!
Let me say this again, The HTC Evo 4G LTE DOES NOT HAVE A PYSICAL SIM CARD. That functionality is part of the motherboard.
Unless you are willing to replace the phone at no cost (which, since it is out of warranty and since I have not bought device protection, us highly unlikely), there is really nothing any of you can do. The nearest location where the phone can be serviced is outside convenient travel distance. Ultimately, it will cost me less to simply upgrade ahead of schedule than to try to repair a phone that I will be upgrading in six months.
Thank you for your assistance.