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HTC EVO 4G LTE - NOW SHIPPING

Highlighted
Wizard

HTC EVO 4G LTE - NOW SHIPPING

HTC shared this statement regarding the HTC EVO 4G LTE: 

“The US availability of HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”

Here's Information from Sprint: 

  • HTC EVO 4G LTE availability

The U.S. availability of the HTC EVO 4G LTE has been delayed.  HTC is working to resolve this issue and appreciates your patience as they work to get products into Sprint channels. We can’t provide specific timing for product availability at this time and we appreciate your patience as HTC works to get products on store shelves as soon as possible.

  • Pre-order status/availability

Delivery of products for pre-order are on hold and Sprint will provide a ship date as soon as possible. Sprint will maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.

  • Cancellation procedure update (5/18 update)

We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.

Again, I apologize for any inconvenience or confusion this has caused.

5/31 UPDATE: Saturday's the national launch...please continue discussions in this post.

5/30 UPDATE:

We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days.  An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.

5/21 UPDATE:

Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.

Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update above.

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by dshoem01 - added 5/21 update

828 REPLIES 828
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Wizard

How do you fault Apple for protecting their intellectual property?  As insignificant as it might seem, a court of law found that Apple owns the technology to identify certain plain text items as phone numbers or e-mail addresses and convert them into cliclable links.  HTC was found to have violated Apple's intellectual property and told to fix it months ago.  HTC knew the enforcement date was 17 Apr.  They were probably overly hopeful that no one would enforce this.  They were wrong.

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Journeyman

Hello,

The problem is the patents are questinable to begin with. They may as well file a patent for "combining words and spaces to make a sentence". I dont blame companies for protecting IP but can you call "clicking on a name in a SMS message to bring up the contacts application" proper IP?

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Wizard

I don't disagree that Apple is overzealous in defending what they perceive as theirs.  However, most of their cases never make it to court.  Since this one was actually ruled in favor of Apple, there must have been some clear copying of code to reach the point of holding shipments.

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Wizard

I heard we're trying to get these email notifications sent out today.

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Journeyman

Well first of all that Patent apple claims to own is BS. I had a blackberry long before an iPhone ever exsisted and phone numbers always turned into clickable links. So if its the way its being described and Im understanding right, the so called patent is a bunch of BS.

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Journeyman

Looks like due to the traffic on this forum it may be to little to late, lol looks like plan B should have been laid out incase of any issues. I know that this issue may have not been a concern but language for a shipping catastrophy could have been reworded very easily.

Just sayin'

We'll see Sprints next move, funny still no press release. Looking like amatures for the moment.

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Wizard

Agree, those that frequent the internet already have the information.  The emails will reach those who don't check the forums/blogs. 

Journeyman

Thanks, Maybe you could also update the order status page

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Wizard

I don't claim to be a patent laywer...I'm just saying Apple has lawsuits dismissed frequently because they're unfounded.  If a court of law upheld the patent in this case, it's likely the problem isn't WHAT HTC did, but HOW they do it.

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Journeyman

The clear copying of code.....is directly proportionate to the amount of money Apple will make in delaying these phones...nothing more.  From what I have read, Ice cream sandwich has the same feature built into it stand alone.  The fact they are holding up HTC is because of what happened 2 years ago when the Evo was released and it damaged sales of the Iphone.  Evo was the first with a front facing camera, amazingly...Apple followed....years ago, there was a phone called the HTC touch.....before....the Iphone...amazingly...Apple followed with that technology.  Without the ability to reinvent the wheel so to speak.....the IPhone wouldn't be where it is now, nor would all the other phones we love to use. This is nothing more than Apple trying to hang on to their market share. Apple did not invent the technology to use a hyperlink.  The patent is so broad that this is merely a ploy to delay sales and production. Research will tell you that the first touchscreen phone was made by IBM and yet most companies currently use that technology today. Main point....Apple has fought with Microsoft, HTC and Google over numerous issues....quit trying to monopolize every facet of technology and let progress happen to benefit the consumer.  Improvements can be made to simple items to make them better...stop trying to halt this for the sake of another buck. No one is trying to re-invent the wheel, but if the wheel wasn't allowed to be improved upon, we would still be looking for good forests to produce them.

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Journeyman

I'm really surprised at the arrogance here from the customers.  I too have preordered an EVO 4G LTE that I am super excited for.  I've been waiting for HTC and Sprint to come up with a new flagship for over a year (let's face it, the EVO 3D just wasn't a big enough step up)... so I'm just as anxious for this new phone as everyone else is (ask my wife, she's tired of hearing about it ).  However, what happened today with the US Customs in no way had anything to do with SPRINT.  If you do some google searches, you'll read some tech stories about how US Customs has blocked passage of a giant shipment of EVO 4G LTEs and ONE Xs (basically the same phone) because of a copyright dispute Apple won in December.  Sprint and HTC were probably just as broadsided by this information as all of us were. 

But here's the deal... Sprint is on our side here... they're purchasing a product from HTC just like we are purchasing a product from Sprint.  Sprint was supposed to get its product last night and is now saying WTF, just like many of you are.  The negotiations that are happening now are probably between HTC and US Customs.  Not Sprint.  Sprint can't communicate with you information that they don't have.  If US Customs and HTC don't know when or if the phones will be released, then how can Sprint know?  So, are you suggesting that Sprint arbitrarily pull a new release date out the air to appease you today just so that when that day comes they can disappoint you again?  Of course not.

So, all this to say, think of the circumstances outside of yourselves, put yourself in someone else's shoes and try to understand the positions they might be in.  And to the member who so selfishly suggested that Sprint ought to compensate for circumstances completely outside their control.... when did we raise such dependent, self-centered sissies?

Sprint, keep up the good work.  The phone looks beautiful and I can't wait to hold it when this whole messy legal mess gets settled.

Patiently waiting,

.........

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Journeyman

Just to add, the Late Steve Jobs made it his public mission to distroy Android.

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