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HTC EVO 4G LTE - NOW SHIPPING

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Wizard

HTC EVO 4G LTE - NOW SHIPPING

HTC shared this statement regarding the HTC EVO 4G LTE: 

“The US availability of HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”

Here's Information from Sprint: 

  • HTC EVO 4G LTE availability

The U.S. availability of the HTC EVO 4G LTE has been delayed.  HTC is working to resolve this issue and appreciates your patience as they work to get products into Sprint channels. We can’t provide specific timing for product availability at this time and we appreciate your patience as HTC works to get products on store shelves as soon as possible.

  • Pre-order status/availability

Delivery of products for pre-order are on hold and Sprint will provide a ship date as soon as possible. Sprint will maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.

  • Cancellation procedure update (5/18 update)

We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.

Again, I apologize for any inconvenience or confusion this has caused.

5/31 UPDATE: Saturday's the national launch...please continue discussions in this post.

5/30 UPDATE:

We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days.  An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.

5/21 UPDATE:

Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.

Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update above.

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by dshoem01 - added 5/21 update

828 REPLIES 828
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Journeyman

I think you're correct about that so-called patent. British Telecom was supposedly the first company to own the "clickable hyperlink" patent over 15 years ago. Apple just made a few working changes and incorporated it's use for a cellphone. Is that what "thinking different" means to Apple? This reminds me the history of Edison patenting everything they merely thought of  "no matter how insignificant". That way they could corner the market by suing everybody that even came CLOSE to providing competitive products. This just slows down creativity, progress, and technology for ALL consumers!

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Journeyman

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Journeyman

I called in to cancel my preorder and was told that they cannot cancel it.  Has this policy changed now?

John

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Journeyman

I wonder if there are any reports of lawyers circling Sprint Headquarters like vultures? I know they can smell the fresh blood.

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Journeyman

I agree with your statement

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Journeyman

I am NOT happy. I'm not really mad at Sprint. I could be if I found out Sprint knew about this and made a gamble on when they expected this customs issue to blow over. HTC may be partly to blame as well if they knowingly left the patenented tech in the HTC EVO 4G LTE even after being order to remove the infringing tech. (It's my understanding that it is related to phone numbers showing up as links in websites and texts so you can touch them to do an action)

I'm mad at Apple and their patent-trolling. Plain and simple: The consumer loses here. Apple is taking full advantage of the pathetic and in-need-of-reforming US patent system. Apple has lost my respect.. they are the nastiest patent trolls out there. As a result of their douchebaggery, they managed to block the import of better, competing phones. Apple used to be okay, and I have a few of their devices, but they lost my business for good. They've turned into the big bad corporate company they were slamming back in the 80s and 90s.

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Journeyman

Why are you canceling it? You will still get the ohine, just a bit later then expected

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Journeyman

Here Here, someone with some common sense. Nice post

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Journeyman

Many reasons to cancel. What if it becomes a long term saga and he has a phone on it's last leg of life?

A bit later could turn into the Fall of 2012 or later.

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Journeyman

At this point, if I have to wait anyway I might as well get it from Best Buy and save $50

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Journeyman

You hit the nail on the head there.

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Journeyman

Well, time to get mad. They've known about the review for over a month... and they did take a gamble.

http://www.nytimes.com/2012/05/17/business/global/patent-dispute-holds-up-sales-of-2-htc-phones-in-u...

"The two models in question are the first devices to be delayed since the commission’s ruling, which said that HTC phones with the disputed technology would be barred from entering the United States beginning in April. HTC has said it has changed its new phones to avoid the technology but that the shipments still require inspection.

“It’s really hard to tell how much longer the phones will be held up at the customs, because the review has already taken a month,” said Bonnie Chang, an analyst at Yuanta Securities.""

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