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HTC EVO 4G LTE - NOW SHIPPING

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Wizard

HTC EVO 4G LTE - NOW SHIPPING

HTC shared this statement regarding the HTC EVO 4G LTE: 

“The US availability of HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”

Here's Information from Sprint: 

  • HTC EVO 4G LTE availability

The U.S. availability of the HTC EVO 4G LTE has been delayed.  HTC is working to resolve this issue and appreciates your patience as they work to get products into Sprint channels. We can’t provide specific timing for product availability at this time and we appreciate your patience as HTC works to get products on store shelves as soon as possible.

  • Pre-order status/availability

Delivery of products for pre-order are on hold and Sprint will provide a ship date as soon as possible. Sprint will maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.

  • Cancellation procedure update (5/18 update)

We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.

Again, I apologize for any inconvenience or confusion this has caused.

5/31 UPDATE: Saturday's the national launch...please continue discussions in this post.

5/30 UPDATE:

We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days.  An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.

5/21 UPDATE:

Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.

Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update above.

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by dshoem01 - added 5/21 update

828 REPLIES 828
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Journeyman

Ok check what it says now? Mine says :

Status:Thank you for pre-ordering the EVO 4G LTE. We will do our best to get it to you by Thursday, May 24. You will receive a shipping confirmation email with tracking number the moment your new phone ships. We apologize but we cannot support any further cancel requests at this time as our warehouse is processing orders. However, you may refuse shipment or call to request a return kit once you receive shipment.

If it says the same then see what it says tomorrow by 3pm you should know by then.

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Journeyman

Mines said that the.past 2 days nothing has changed.

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Journeyman

LoL  . . .  I think Peggy Legally changed her name to Jessica I don't see her on TV  anymore. haha

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Journeyman

Does anyone know the method of shipment Sprint is using?  UPS?  Fedex?  Or good old USPS?

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Journeyman

I only know that my last phone came FedEx.

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Wizard

99.6% of the time sprint have used UPS. and they do overnight shipping as free.

everyphone i have ever purchased online through sprint, as well as accessories, has been shipped through UPS. ive lived in several states over the years and each time it was UPS.

their warehouse in KY is operated by UPS.

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Journeyman

According to Theresa Rosario in Order Tracking, the phones are scheduled for 'early morning pick-up' from UPS tomorrow morning (5/24) and will go out UPS ground.

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Journeyman

So basically the phones will be out in stores most likely tomorrow.  Those of us who pre ordered wont see them until sometime next week.  Im so glad I pre ordered, this has been so much fun I think I will do it again!!

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Journeyman

Well, if thats true looks like Friday with Monday as the latest, if you receive the confirmation email that is.Unless you live by the UPS depot. UPS doesnt deliver to residences on the weekend. I think next time I will just walk in and buy a phone at what ever store..

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Journeyman

ffbeast wrote:

So basically the phones will be out in stores most likely tomorrow.  Those of us who pre ordered wont see them until sometime next week.  Im so glad I pre ordered, this has been so much fun I think I will do it again!!

You are repeating what many people said when it was the EVO 3D everyone was waiting for.  The pre-orders got them first.  Chill.

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Journeyman

just got my tracking number!!!!!!!

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Patron

will it be arriving today or tomorrow

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