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HTC EVO 4G LTE - NOW SHIPPING

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Wizard

HTC EVO 4G LTE - NOW SHIPPING

HTC shared this statement regarding the HTC EVO 4G LTE: 

“The US availability of HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”

Here's Information from Sprint: 

  • HTC EVO 4G LTE availability

The U.S. availability of the HTC EVO 4G LTE has been delayed.  HTC is working to resolve this issue and appreciates your patience as they work to get products into Sprint channels. We can’t provide specific timing for product availability at this time and we appreciate your patience as HTC works to get products on store shelves as soon as possible.

  • Pre-order status/availability

Delivery of products for pre-order are on hold and Sprint will provide a ship date as soon as possible. Sprint will maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.

  • Cancellation procedure update (5/18 update)

We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.

Again, I apologize for any inconvenience or confusion this has caused.

5/31 UPDATE: Saturday's the national launch...please continue discussions in this post.

5/30 UPDATE:

We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days.  An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.

5/21 UPDATE:

Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.

Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update above.

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by dshoem01 - added 5/21 update

828 REPLIES 828
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Journeyman

I realize I'm repeating what others have stated, I too was able to locate a tracking number via the UPS web site.  I have not yet received an e-mail notification nor has my "order status" changed during the process.  It appear a majority will receive on Friday based on the 2-day shipment method. 

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Journeyman

Hope ur right.

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Journeyman

This worked for me thanks

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Journeyman

That's how it works . When you call.UPS and tell them you have a package for delivery . They give you a tracking # with delivery date and you print the label. When UPS actually picks that package up, they scan it and now its officially in the system for delivery.

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Journeyman

I also see the same.  Thanks for the heads up!  Now I have my tracking number!

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Journeyman

Great tip! It definitely worked. Looks like we'll have them Friday (maybe tomorrow).

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Journeyman

SteveDiana200 wrote:

If the phones were Picked and Packed last week, 5/16, why was the label just printed today?

Yes, I wondered about this too.

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Patron

what numbers are yall putting in? mine isnt working. is the number starting with oy-sho?

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Journeyman

use your sprint account # as the reference #

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Journeyman

I received confirmation from UPS MyChoice.  I received the email at 8:33 EST.  Looks like my phone will be delivered tomorrow between 3:00 and 7:00.  I sure hope my friend doesn't walk out of a Sprint store tomorrow with an LTEvo before mine is delivered.  I will never hear the end of it.  Note, I did receive a tracking #, which was removed.  Seems strange that Sprint would elect for 2nd day air after all this trouble.  They should have sent the phones overnight.



This notice alerts you that the shipment listed below is scheduled for delivery tomorrow.

Scheduled Delivery Date: Thursday, 05/24/2012

If the scheduled delivery needs to be changed, select the Tracking Number below or log on to ups.com to request a delivery change from the tracking detail.

Shipment 1


Tracking Number:
Shipper: SPCS

Approximate Delivery Time: between 3:15 PM and 7:00 PM
UPS Service: UPS 2nd Day Air





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Journeyman

It works thanks that is a great hack my hat is off to you! 

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Journeyman

Once you've obtained your UPS tracking number, (via entering your customer account number in the UPS 'track by reference number, for those of you unaware...) there should be a link entitled "view tracking details" that should have your delivery date stated... You may need to copy/paste that number separately into their tracking again to see the link...

FYI:  Upon learning of this little trick in an earlier post, I found that my pre-order had its label created sometime this morning, with delivery to south-central WI on 5/25, via 2nd day air.  I have yet to receive any update via Sprint's "my order" page.  So much for "on or before May 24th", eh Sprint?

Hang tight, peeps.  Hopefully, the rest of you will see the light at the end of the tunnel today, too...

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