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HTC EVO 4G LTE - NOW SHIPPING

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Wizard

HTC EVO 4G LTE - NOW SHIPPING

HTC shared this statement regarding the HTC EVO 4G LTE: 

“The US availability of HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”

Here's Information from Sprint: 

  • HTC EVO 4G LTE availability

The U.S. availability of the HTC EVO 4G LTE has been delayed.  HTC is working to resolve this issue and appreciates your patience as they work to get products into Sprint channels. We can’t provide specific timing for product availability at this time and we appreciate your patience as HTC works to get products on store shelves as soon as possible.

  • Pre-order status/availability

Delivery of products for pre-order are on hold and Sprint will provide a ship date as soon as possible. Sprint will maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.

  • Cancellation procedure update (5/18 update)

We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.

Again, I apologize for any inconvenience or confusion this has caused.

5/31 UPDATE: Saturday's the national launch...please continue discussions in this post.

5/30 UPDATE:

We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days.  An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.

5/21 UPDATE:

Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.

Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update above.

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by dshoem01 - added 5/21 update

828 REPLIES 828
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Journeyman

Sigh. Incredibly frustrated. Pennsylvania here.

Friday, 05/25/2012, By End of Day

I'm leaving Friday morning for 5 days... sigh.
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Journeyman

Don't sweat it yet - I am in PA and this just popped up:

Thursday, 05/24/2012
Friday, 05/25/2012
Approximate Delivery Time:
9:00 AM - 12:45 PM
     Louisville,    KY,    United States,    Wednesday, 05/23/2012  

ETA:  More than 15 minutes after the UPS site updated my shipping and still no email (I never received an email through this entire thing) and my order status has never changed.  Still says:  "Your order is awaiting processing at the warehouse. Please allow 2-5 business days for delivery. If you have questions, please call 866-789-8292 between 8:00 a.m. EST to 11:00 p.m. EST Monday to Friday or 9:00 a.m. EST to 9:00 p.m. EST on Saturdays and Sundays"

Don't care- but wanted to give some hope to anyone still awaiting changes on their Sprint account or an email.
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Journeyman

Hot lava!

I really hope I get it tomorrow. I ordered the dang thing 7 minutes after preorders went live....

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Journeyman

I didn't order until after that - so I'm crossing my fingers for you!

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Journeyman

Good one....I got the same message but at least they are on their way.

Journeyman

Just got my email. No new tracking info though.

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Journeyman

My tracking info says the same

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Journeyman

Has anyone tried to change their Delivery Preferences using UPS My Choice on this shipment?  I would like to have it held so that I can pick it up tomorrow morning, but when I click on Change Delivery it says that the change request cannot be processed.  UPS Customer service said that option is not available for this shipment.  I'm just wondering if anyone is able to change delivery preferences on their LTEvo shipment?

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Journeyman

ok. Huntington Beach, CA. just got shipped. it still says 2 day air with a delivery date of 5/24 originally scheduled for 5/25. Looks like I'm getting tomorrow on the far West Coast. Hopefully that helps somebody get an idea.

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Journeyman

In Transit

  • 1 Business
    Day(s) Left

Thursday, 05/24/2012, By End of Day
Friday, 05/25/2012, By End of Day
     Louisville,    KY,    United States,    Wednesday, 05/23/2012 

LocationDateLocal TimeActivity
   Louisville,    KY,    United States     05/23/2012    12:34 P.M.  Origin Scan            
       United States     05/23/2012    8:23 A.M.  Order Processed: Ready for UPS    

Shipping Information

                 WOODINVILLE, WA, US    
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Journeyman

Nice, all the way to Washington overnight! I'll be sure to get mine tomorrow in Utah then!

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Journeyman

Mine is being delivered to Santa Ana, so it would be nice if they sent in groups according to area too.  I have tracking number, but no confirmed date yet.

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