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HTC EVO 4G LTE - NOW SHIPPING

Wizard

HTC EVO 4G LTE - NOW SHIPPING

HTC shared this statement regarding the HTC EVO 4G LTE: 

“The US availability of HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. HTC One X and HTC EVO 4G LTE have both received enthusiastic support and we appreciate customers patience as we work to get these products into their hands as soon as possible.”

Here's Information from Sprint: 

  • HTC EVO 4G LTE availability

The U.S. availability of the HTC EVO 4G LTE has been delayed.  HTC is working to resolve this issue and appreciates your patience as they work to get products into Sprint channels. We can’t provide specific timing for product availability at this time and we appreciate your patience as HTC works to get products on store shelves as soon as possible.

  • Pre-order status/availability

Delivery of products for pre-order are on hold and Sprint will provide a ship date as soon as possible. Sprint will maintain the promise for the preorder customers that they will be among the first to receive their HTC EVO 4G LTE units.

  • Cancellation procedure update (5/18 update)

We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.

Again, I apologize for any inconvenience or confusion this has caused.

5/31 UPDATE: Saturday's the national launch...please continue discussions in this post.

5/30 UPDATE:

We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days.  An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.

5/21 UPDATE:

Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.

Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update above.

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by: dshoem01 - updated Cancellation procedure

Message was edited by dshoem01 - added 5/21 update

828 REPLIES 828
Journeyman

I'm not hurting for $50.. A few thousand??? Sure. All I'm saying is that those who wanted to save a few bucks and going to best buy or somewhere else are the ones still complaining... If they wanted the phone right when it comes out,  they should have went directly to Sprint, not a 3rd party.  I went to Target and the dude there told me straight up that they will buy my phone back and to order the phone through them but they will not have it on the release date, but a few days after.  Anyways, my phone landed in San Antonio not too long ago and I'm here in the ATX.  My baby will be here soon.

Journeyman

my phone is coming to gettysburg, pa

mine says delivery tomorrow 5/24/2012, 2nd day air

Journeyman

Thursday, 05/24/2012, By End of Day
Friday, 05/25/2012, By End of Day
    Departed -    Louisville,    KY,    United States,    Wednesday, 05/23/2012 

LocationDateLocal TimeActivity
   Louisville,    KY,    United States     05/23/2012    6:39 P.M.  Departure Scan            
          05/23/2012    1:37 P.M.  Origin Scan    
       United States     05/23/2012    8:23 A.M.  Order Processed: Ready for UPS    
Journeyman

You know what that's complete bullshit because I walked straight into a SPRINT corperate store on 5/8 to buy my Evo. I paid in full to start got a 200 dollar gift card and to this day there is no official release date for pre-orders, mind you this is no 3rd party authorized distributor this is a SPRINT owned and operated store with a built in repair center, they don't even know when they'll be in.

Journeyman

Sorry for your bad luck.  Maybe next time you will order it online.

Journeyman

Just out of curiosity, did the Sprint store say if you pre ordered you would get it before everyone else, or you were just guaranteed one when they came out?  Maybe that is the reason they don't know anything, since there is no official release date yet.

Journeyman

Just got off of the chat with Wirefly and they said we will be getting our freaking preorders when the launch date is confirmed. Anyone else pissed at this, I thought the purpose of preordering was to get the dang phone before it hits the stores guess I was misinformed....

Journeyman

Should have preordered directly from the source.

Journeyman

Where I'm from the nearest sprint store is about 2 hours away...

Journeyman

The EVOs have landed in the Denver metro area. UPS comes by work between 9:30-10:00. I know what time I will have mine! I have a feeling it won't be a very productive day.

Journeyman

Thursday, 05/24/2012, By End of Day

mine says the same thing --- getting close now!!
Journeyman

So my best source was Internet and being that Wirefly was offering it for 119.99 I jumped all over the deal... I mean who could say no to a almost 100.00 dollar discount...

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