Sprint has made an offiical announcement in Sprint News. See the post here.
5/31 UPDATE: Saturday's the day...please continue discussions in this post.
We recently learned that HTC devices have been released by U.S. Customs. We expect shipments of HTC EVO 4G LTE to enter the U.S. in the next few days. An exact availability date for HTC EVO 4G LTE will be communicated as soon as possible.
Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible. To check the status of your pre-order, please visit www.sprint.com/myorder.
Since shipping is in process, we can no longer accept cancellations as noted in the 5/18 update below.
We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives. For a return kit, please call us at 866-789-8292 during the following business hours: Monday to Friday 8:00 am EST to 11:00 pm EST, and Saturday & Sunday 9:00 am EST to 9:00 pm EST.
Message was edited by: dshoem01 - updated cancellation procedure
Message was edited by: dshoem01 - added 5/21 update
They did this to me, too, even though I have auto-pay. The CS rep took a long time to find out what happened and the upshot is that I needed to make another manual payment for the bill amount otherwise they wouldn't ship the phone because I didn't have enough of a credit.
Seems ridiculous that they could take money specifically for a pre-order and the system would just apply it to any debit that came along.
I did make the payment and the CSR confirmed that it was recieved/credited so crisis (hopefully) averted.
I CAN'T WAIT FOR MY NEW PHONE!
...Meanwhile, at some wharehouse, employees are sliding boxes of Evos down ramps to the rythmic "beep"ing of the shipping lables getting scanned in, while others are carefully placing them into trucks, crates, and airplanes to begin their exodus from jail. Still going to be patiently waiting for someone to scan my barcode initiating a happy little email that says my new toy phone device bundle of awesomeness is on it's way.
crApple looses again. I'm going to have to try out the accessibility features of ICS, hopefully I'll be able to woo my girlfriend away from the clutches of Apple, beholden only to their one-up-manship on Accessibility.
I skimmed through to see if it had been posted yet, but I'm pretty frelling sick right now, so bear with me, but check your order status, it's official.
|Thank you for pre-ordering the EVO 4G LTE. We will do our best to get it to you by Thursday, May 24. You will receive a shipping confirmation email with tracking number the moment your new phone ships. We apologize but we cannot support any further cancel requests at this time as our warehouse is processing orders. However, you may refuse shipment or call to request a return kit once you receive shipment.|
This is what mine reads as of a few minutes ago.
I have done some research on the patent infringement issues with HTC and have found out that, that Apple won two patent infringement claims against HTC after an appeal in January. One is for data tapping which allows you to access data from web pages and apply them to apps (ex. Phone numbers to the dialer.) This is not the major problem, this is the one that HTC said the fixed already. The problem is patent 263 which has do with core system of the android system and not so easily fixed and will not only effect the two phones held at customs but all android smartphones. This patent has do with how the phone processes information, and if this patent infringement technogoly is found on the two handset in customs we may never get them. I don't won't get into details of patent 263, you should google "patent 263" like I did to get more info. I noticed that no one is really talking about it, they keep mentioning the data tapping patent which is a simple fix, I hope that means that HTC has already addressed this issue as well.
Message was edited by: BladeGoddess
Also I might add that these infringement claims are brought into effect mostly due to the fact Andy Rubin creator the android system, was working for Apple when the infringed on patents (patent 263) were invented.
Do you think if I ordered my phone today or tomorrow that mines would be shipped along with the people who pre-ordered? I been wanting to pre-order but I did not have the funds to actually do it until now.