My HTC EVO 4G LTE won't charge...woke up this morning and the battery did not charge. It charges for a few seconds when I plug it in, but then stops. I have tried everything, different plugs, different outlets, etc.. Can anyone give me any advice on what to do?
This is usually indicative of over heating. It's possible one of your chargers may have over charged the battery. Try pressing the Power Button and Volume Down Button simultaneously for about 10+ seconds. See if it tries to start. If it does, then get the original charger and plug it in.
If that doesn't work, do you have TEP? If so, take it to Sprint as it could be dead. Even if you don't have TEP, take it to Sprint, they will charge you $50 to look at it and if they can't fix they will order a replacement.
Thank you for reaching out. As smorts suggested it may be the battery. Your best bet is to take the phone into a service center to have it looked at. You can find a service center at www.sprint.com/storelocator.
Sprint Social Care Team