That is great news about the update from HTC. Timely in that this is the Christmas season...you know...Santa Clause, Tooth Fairies, Easter Bunny...We all just need to believe
Yes they actually pulled it right after it came out in Sep.The Dec 2 was supposed to be Jelly bean but that was a hoax. If your phone works be happy with it the ringtone problem is no big deal to me mine works.
I also heard that the began the roll out and pulled it but that was like a week ago. Coming from an HTC rep, said it was supposed to roll out on December 2nd. I don't have mine yet but the store said that they were going by serial number and rolling out in groups or something like that. I don't know, it's not a big deal to me honestly because everything on my phone works fine. It's just a hype and when it rolls out, if it's better than what I have, then I'll be happy.
Again that update is not available anymore can you find it ? I have the update and my ringtones work. On some phones it did not so they pulled it." unrepairable deep sleep mode " sorry to say it but that is code for we can't help you. Something is up with HTC if you go to their site now you CAN'T find the EVO LTE in the list of phones .The only EVO phone they show is the 3D???
Here is the reply my daughter got from HTC regarding not doing the update:
Thank you for your reply. Actually it is not mandatory to update your phone, and y ou phone will not go into an "unrepairable deep sleep mode". Technically it is a smart move to keep your phone with that version, that way you will not have any issues with the ringtones.
So my previous statement stands. If you haven't updated, and those personalized ringtones are important to you, don't do that update.
Yes, I totally agree. I've been with Sprint for over 12 years and have pretty much been a satisfied customer until now. It was a Sprint Rep who told me to run the update and when I asked if there were any issues with it, I was told No. WRONG! If he had said you might lose your customizable ringtones, I may not have run the update. But whatever.
But I wouldn't have gone with the Samsung SGIII anyway, I've had nothing but problems with all the Samsungs I've had. And no issues with HTC. Ha! Guess the joke's on me now!
This is really unacceptable. I opted for the HTC EVO 4G LTE because my Palm Pre was near death and the HTC was the first phone on the market based on the low-power Qualcomm MSM8960 chip. Had I waited a few months longer, like my girlfriend who ended up with the Samsung Galaxy SIII (both on Sprint), I'd have Jelly Bean now. Her phone juts updated to Jelly Bean today. My HTC? Nada. HTC is going to lose market share even faster. I'm no longer a happy customer.