cancel
Showing results for 
Search instead for 
Did you mean: 

How do I delete Sprint voicemail passcode prompt?

Highlighted
Journeyman

How do I delete Sprint voicemail passcode prompt?

I recently upgraded to an HTC EVO 4G LTE and I keep getting the Sprint voicemail prompt to create a 4 to 10 digit passcode.  I do not want a passcode and I do not need a passcode.  It wasn't required on my previous phone and I don't want it on this one.  How do I get around this requirement?

1 REPLY 1
Master

Re: How do I delete Sprint voicemail passcode prompt?

Once you type in your passcode to authenticate yourself, the IVR should prompt you for an option to adjust settings or preferences (I don't know the exact path throug hthe IVR as I use Google Voice for my voicemail instead). One of the options is whether to require the passcode when calling from your own number.

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat