Unchecking the optimizer does give me a 3g signal but still no 4g. Enabling the optimizer still wipes out all connections. My girls LG viper is right next to my phone with a fast 4g signal.
it could also boil down to the antennas on the 2 different manufacturer phones..once you have the optimizer back off go ahead and update your profile and PRL..probably do the PRL first...once those are done go ahead and test again and post what you see. the optimizer itself is a good idea but on some phones it seems to have some issues from time to time..
no worries..its what i do
After doing both updates I didn't get any connections until I toggled back and forth between cdma only and cdma/lte. I get 3g on cdma and no signal on the other again.
in that case i hate to say it but you might want to take it into one of the sprint repair stores and have them do a once over on it..is this location based or everywhere you go?
no worries..as long as you travel further than say 5 miles then its safe to say your phone is connecting to a different tower..and if its still doing the same thing then its not network related.
no worries..helping peeps in here cures my boredom during my down time at work lol.
jackflash26, I'm sorry for our delay responding, but Fireguy's beaten me to my best advice. You've done about what you can on your own, it's probably time to visit the store. Let us know if you're able to make headway.
Sprint Social Care Team