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Overall Great phone but it has a problem

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Journeyman

Overall Great phone but it has a problem

First, I love this phone, it is just about everything that I want. The speakerphone could be louder but it is definately better than the EVO 3D, I did not really like that phone very much.  Anyway, the is a major issue with this phone and it has to do with reception, it constantly tells me that it is roaming but I have a microcell in the next room.  Also, it does not hold 3g signals well and I notice that mobile network icon is constanly cycling on and off.  This is a big problem that needs to be addressed because I really do not want to have LTE turned on all the time hopefully it can be turned off because I really like being able to not constantly worry about battery life. Sprint, please pay attention to this problem.  Has anyone else experienced this issue ?

8 REPLIES 8
Journeyman

Re: Overall Great phone but it has a problem

apps-->settings-->mobile network-->network mode-->cdma only

I think thats how you turn off the LTE thing.

Journeyman

Re: Overall Great phone but it has a problem

Thanks I did do that but it still does not solve the cycling of 3G and roaming in an area that has a strong sprint signal or microcell.  Something is wrong with either my phone or the reception on this model.

Journeyman

Re: Overall Great phone but it has a problem

Ok lets make this easier, does anyone have 3g cycling issues on their new EVO LTE ?  If you look at the top of the home screen, you will see the 3g signal disappearing and reappearing.

Journeyman

Re: Overall Great phone but it has a problem

I don't have that problem on my device.  Is your roaming set to automatic? If all your settings are correct I would call sprint and ask to swap your phone and get a new one. You could have what they call a "lemon" . This happened to me a few years ago when I got the BB Tour.  I swapped for a new one. The new phone worked grea

*Great!

Journeyman

Re: Overall Great phone but it has a problem

Yes, I am going to give it about a week to see if the problem continues.  I know that if I tried to RMA it right now it will take a while to get another one but I am going to wait till next week to see if it could be network related, which I highly doubt.  Actually I found an article criticizing the One X for reception related issues especially holding on to 3g signals.  Search Google for "HTC One X Reception issues".

Master

Re: Overall Great phone but it has a problem

I noticed some issues when I first got the phone, but they went away when I did an update to the Profile and PRL.

Settings > System Updates


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If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.
Journeyman

Re: Overall Great phone but it has a problem

Actually I called sprint they pushed a profile update and had me run a pro update and now it runs flawlessly.  I am so liking this phone now.  Thanks for your response.y

Master

Re: Overall Great phone but it has a problem

Glad you got it resolved.


--
If my post or someone else's answered your question please mark it an Accepted Solution.

Keep in mind, like you, I am a Sprint subscriber. I am in no way employed by Sprint in any sense. I just know stuff.
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