Really? I thought there was a $100 deductable. That's why I no longer have the protection plan.
Thank you - Thank you - Thank you. I've been trying to get my phone to turn back on for the past 4 hours. Your Simulation battery pull worked. I had pushed on all the buttons, but hadn't tried just holding for 10 seconds.
Very good point Lou! Lets not forget that Apple has been doing this for Iphones for years. I'm confident that a Tech at a corporate store will see there share of battery replacments and therefore be able to replace batteries quickly. Thanks dshoem01 for that Info.
Well, if you have the total protection insurance which I assume you do with a smartphone like this, just take it in to your local Sprint repair center, they'll get it fixed or replce it at no charge. With that said though, I really honestly think that you won't have any issues with it, you will probably be getting into your next upgrade before that even happens. Good Luck!!
so what happens when the battery stops charging or the life of it starts to go down. batteries can last only so long before their life starts to degrade and won't hold a charge anymore
While the EVO 4G LTE has a non-removeable battery, there is a reset function built into the device that simulates a 'battery pull'. By pressing and holding the power button for ~10 seconds, the device will power down, simulating a battery pull and soft resetting.