While the EVO 4G LTE has a non-removeable battery, there is a reset function built into the device that simulates a 'battery pull'. By pressing and holding the power button for ~10 seconds, the device will power down, simulating a battery pull and soft resetting.
I hold down power button bottom panel flashes but phone don't restart. Help me do the battery pull thing plz
Try Settings -> apps -> close/ force stop/ clear data/ clear cache... as many apps as you can. then try sim battery pull.
are you holding it down for about 10+ seconds?
I thought there were $100 deductables too, My son's phone needed repair, they decided to replace it. I though $$$, but because he had trhe old phone. I was told no charge, only if he lost it wiould we be charged the deductable.
I am now a member of the "EVO LTE" going dead club. While powering it down last night, I inadvertently exited from the initial screen which put the phone to sleep. Realizing my mistake, I powered it back on, and proceeded to shut it down properly. After doing this, I plugged it into the charger and the charging light didn't come on. I unplugged it and tried to power it back on, but no response. After several tries, I left it unplugged and went to bed. Woke up about 3:30 a.m. and found it still dead. I plugged it into the charger anyway, (still no charging light) and went back to bed. Checked it this morning and it was still dead so I logged in to Sprint.com, went into support and started reading the threads there. I tried the 10 second fix, but no response. My phone has an "Otter" hard case which is starting to stretch out of shape, so I took the phone out of the case and used the flat tip of a ballpoint pen to hold the power button down. 10 seconds didn't work, but 15 seconds did and it came on. After checking several functions, I shut it down properly, plugged it into the charger, and the charging light now came on. I can only hope like all of the others before me this was a random act, and it will come up fully charged and ready for service. In a perfect world, Sprint is now aware of the scope of this problem and is busily addressing a permanent solution.