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6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

733 REPLIES
Journeyman

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

I had been watching this thread while I sold off my EVo and then got a Nexus.    When I heard there was a maintenance release that fixed voice recognition, I decided to come back.  Sprint fixed my problems!   I haven't owned a Photon, but I've had everything else- and this is still the best phone sprint has!  Sorry, the 3d lost me with speaker volume.

GrandMaster

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

the updates go out in phases. even if you just jump in there and try to do it alot of times it wont let you. its always been that way. if they just cant live without the update or whatever they can go into a sprint repair store and they'll hook it up to their comp and force it onto the phone.

Journeyman

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

UPDATE::

I finally had to take my phone to the Sprint Store because the problem began to cause the phone to shut off in the middle of conversations...even when plugged up!

I explained the problems I was having (just like in my original post). They agreed that it must be a software related issue since, for one, the phone would suddenly indicate that the battery life was critical upon rebooting...but when the phone finally began working again, the battery life would be back to normal as well.  Weird. So Sprint held my phone for the day to see if they could fix the problem.

At the end of the day, I picked up my phone. They said that they only ended up replacing the battery.  o_0  I was initially disappointed that they only changed the battery because it seemed so irrelevant to the problems I was having. Nevertheless, this is what the clerk/specialist insisted was the problem. So I took it and tried all of the things that used to make it crash ..... NO crash! It ran smooth like nothing ever happened.

Seems that having them replace the battery fixed the problems...for now at least. What an odd solution.

Journeyman

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

I have an HTC EVO but have not experienced the problems you have. I have never rooted my EVO either just because I wanted it to upgrade properly. (i'm assuming you haven't either) . Perhaps it is your hardware, the phone itself that needs to be checked on the bench for an upgrade or replacement. This is exactly why  I purchase the monthly maintenance for $7 a month.  So far, I've been very happy with that option. I have received one new phone due to an a hardware issue. It's cheap insurance for me since I rely on the phone. I hope that helps. There are probably not too many other customers coming here to share their upgrade worked fine. There is probably an issue with your phone.

Journeyman

Re: 6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

You don't have to root to take a screen shots but you do need to USB connect to a computer. It displays the current EVO phone screen and you copy that image. I use a Winows 7 laptop and found the how to by searching Google. I had to install a free Microsoft SDK on my laptop. It worked great.

Message was edited by: MakeItEasier2 - I changed "teaching google" to "searching google". My EVO's word check was "helping" me. Smiley Happy

Journeyman

Re: 6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

HA! At which point it simply tells you "No Update Available".  smh

Journeyman

Re: 6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

This "update" has totally ruined my EVO. I have had to hard reset more then 10 times. I've had to STOP reinstalling my apps. I can't SYNC any accounts/apps because my phone will crash, sending it into the endless, drawn out rebooting process that won't stop until you Hard Reset it. My phone STILL crashes even if I try to open MARKET..so this is not an issue with foreign apps. My Voice-to-Text is also broken just like everyone elses. (WHO created this update? Some trainee? It's worse than 2.2!!!)

It's a HTC/Sprint problem that needs to be fixed!  I see that taking it to Sprint Store would be useless because a new/replaced phone wouldn't solve a software issue. WHEN WILL A FIX BE AVAILABLE??? PEOPLE HAVE BEEN COMPLAINING ABOUT THIS FOR MONTHS!!!  My monthly bill ought to be discounted sense I can't get an efficient data experience and my phone is inoperable for most of the day until it decides to stop crashing and reboot.

Journeyman

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

Here is HTC's reply to my last submission:

"Thank you for taking the time to reply. I have read through your ticket and since you first emailed us about Sense reloading on your device we have become aware of this issue by other customers contacting us such as you did. The steps that Lydia provided with the last response from HTC is something that we have found that helped some customers with this problem; however, not all customers. Please know that HTC is in fact working toward a resolution for this issue. I do hope it comes out sooner than later. Another option besides looking at our social site for update information, you may also manually check for updates by going to Settings> System Updates> HTC Software Update> Check Now. If there is an update available, you will be able to follow the prompts to start the update process."

Journeyman

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

Hope you are lucky, thought it went away, but it reared its ugly head after a day.

Journeyman

6/20 - HTC EVO Maintenance Release - Android 2.3 (4.24.651.1)

I installed the recent update and my Sense UI restart issue went away.  I couldn't tell you why or how, but I'm finally a happy camper (and customer) again.  Let's hope that any future "updates" don't cause as much trouble as the "upgrade" to GB 2.3.3.  As much as I would love to see Sense 3.0 arrive for the EVO 4G, I have little confidence that even if HTC/Sprint was willing to make it available that they'd be able to get it right.  What a shame.