Showing results for 
Search instead for 
Did you mean: 

Can't receive texts from VZW customers


Can't receive texts from VZW customers

I've been on the phone twice with Sprint CSR's and I've finally discovered that I can't receive texts from VZW customers.  I've power cycled, updated PRL, data profile several times.  I have received message from Sprint and AT&T customers without issue.  I wonder if this is an issue on Verizon's end, but there seems to be a solution to the issue, but no one will post it in an open forum.  Please help. 

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat